各位大神,求搭救,亚马逊中止了我的账户,怎么申诉

今天突然收到亚马逊的邮件,如下
 
本人是个人经营,在阿里巴巴进货的,没有品牌也没有通过授权,当时参考了论坛的建议随意填的品牌,现在要却要提供品牌以及进货证明,该怎么申诉啊,求指点
PS 然后进货证明是针对所有产品还是 针对某一产品的证明,这点实在搞不清楚,邮件最后有针对性的指出

Hello, 

You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. 

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.

To sell on Amazon again, please send the following information to pq-review@amazon.com

-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card. 
-- Contact information for your supplier, including name, phone number, address, email, and website.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

In addition, send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.

We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon. Failure to appeal this decision may result in us permanently withholding any payments to you and any FBA inventory of the items that caused “inauthentic” complaints may be destroyed at your expense. 

Learn more about our policies in Seller Central Help:

-- Amazon Anti-Counterfeiting Policy
-- Intellectual Property Violations 
-- Policies and Agreements 

To talk to someone about this email, ask our Seller Support team to contact you 
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ASIN: B074M982S7  
Brand: lhoijkhf
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挖掘海量数据,第一时间反映跨境电商行业的热门风向,为跨境客户提供真实客观的市场决策依据。

梦回唐朝

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你联系阿里巴巴卖家看看人家愿不愿意提供资料,现在最主要的是去准备这些资料。

静夜听歌

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请联系你的供应商索要形式发票或是收据(注意:最好是带有该企业公章的,虽然国外不看重,但这毕竟是中国人交易时会有的,作假也要做全套),其中要注意的是,一定是90天以内,数量大于你现有库存的,抬头最好是写你那个账号公司名称,地址也是一样。如果注册公司不在大陆,慎重写,具体怎样自己考虑。如果你的产品是真实的,提供什么证据都是ok的,没必要一直纠结是不是正规发票的事。还有你的营业执照,其他品牌的
你是新账号吗?新账号经常出现这问题
我的理解是不一定是侵权的问题。因为你是新账号,同时现在又是账号的审核高峰期。现在基本都会碰到二次审核,看是侵权的审核还是账单审核而已。

板凳喵喵

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不知道算不算,注册了三四个月了

MY2018

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后面你这个帐号申诉回来了吗

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