首先，我收到了绩效通知警告：（有些私人信息我就不公开了,嘿嘿）
"Warning: Notice of Intellectual Property Rights Infringement
Hello,
We are contacting you because we received a report from a rights owner that you are listing counterfeit items. Examples of these items are listed below:
ASIN XXXXXXXXXX
ASIN: XXXXXXXXXX
We may let you list this content again if we receive a retraction from the rights owner. Their contact information can be found below.
(Rights Owner's Name)
(Rights Owner's Email Address)
（这两个括号里面是亚马逊发来的品牌所有者的名称和邮箱地址，就是所谓投诉你知识产权侵权的人）
If the rights owner agrees to retract their complaint, they must send the retraction to us at notice-dispute@amazon.com.
If you believe that the reported content does not infringe the rights owner’s intellectual property rights, you may email notice-dispute@amazon.com with supporting information.
We consider allegations of intellectual property infringement a serious matter and your account is under review. If we receive more complaints about your listings, we may not allow you to sell on Amazon.com.
To learn more about this policy, search for "Intellectual Property Violations" in Seller Central Help.
Complaint ID: 12345678
Sincerely,"
相信有一样经历的小伙伴对这类侵权警告的Performance Notification不陌生，我收到这个邮件看了品牌所有者的邮箱地址，马上就感觉到不对劲了，看起来就是假的邮箱。因为我确实是从品牌供应商那采购的，我知道他们的邮箱后缀长啥样，所以机智如我，就迅速发了一封邮件到notice-dispute@amazon.com:（邮件如下，不介意的话可以当做模板参考，哈哈）
"Request To Appeal a "Notice of Intellectual Property Rights Infringement"
Hi,
My name is (我名字). I'm the owner of the Amazon Store name (店铺名称).
I just received a Performance notifications stated below:（说明下收到的绩效通知原文）
"Hello,
We are contacting you because we received a report from a rights owner that you are listing counterfeit items. Examples of these items are listed below:
ASIN XXXXXXXXXX
ASIN: XXXXXXXXXX
We may let you list this content again if we receive a retraction from the rights owner. Their contact information can be found below.
(Rights Owner's Name)
(Rights Owner's Email Address)
If the rights owner agrees to retract their complaint, they must send the retraction to us at notice-dispute@amazon.com.
If you believe that the reported content does not infringe the rights owner’s intellectual property rights, you may email notice-dispute@amazon.com with supporting information.
We consider allegations of intellectual property infringement a serious matter and your account is under review. If we receive more complaints about your listings, we may not allow you to sell on Amazon.com.
To learn more about this policy, search for "Intellectual Property Violations" in Seller Central Help.
Complaint ID: 12345678
Sincerely,"
I believe I was wrongfully reported by a competitor using a fake (品牌名) email address. The email (邮件中品牌所有者的邮箱地址) is not a real (品牌名称) email address.
I bought my products directly from IKEA and the IKEA representatives I deal with use these email addresses:
（我平时和供应商打交道的邮箱地址）
I can provide a lot of proof to prove my products are genuinely (品牌名) products. I'm attaching the latest Order I placed from my (品牌名) supplier as an example. （我附件添加跟供应商的订单文件作为证明）
Please help me reinstate my ability to sell these ASINs: ASIN: XXXXXXXXXX and ASIN: XXXXXXXXXX.
Thanks,
我跟亚马逊说：我确信自己是被竞争对手用虚假邮箱误告了，这个邮箱地址不是真实的品牌所有者的邮箱地址，然后说清楚平时和供应商打交道的来往邮箱，提供采购订单，发票等相应证明，恳求亚马逊恢复这个listing的销售权！然后过20分钟，就收到亚马逊发来的邮件了，申诉成功！！！哈哈人品有点好，这速度真的很快了，之前看过申诉方面的帖子，好像都要好几天，真的开心！
"Hello,
We reviewed your appeal and reinstated the following content:
ASIN(s): XXXXXXXXXX, XXXXXXXXXX
Complaint ID: 123456789
Sincerely,
Seller Performance Team
Amazon.com
https://www.amazon.com"
希望可以给大家点经验借鉴吧！