昨天发现我的Listing被某些可能别有用心的人攻击了。他们下单,收到货后,给了我1星评价不说了,还留了一些差评。我给亚马逊发邮件请他们删除差评,但亚马逊只移除了1星评价。不论我说什么,他们的回复始终是:
"We have reviewed your request for feedback removal. In this case, the feedback you received does not meet the criteria for removal so we are unable to remove it.
For your reference, Amazon will remove feedback for these reasons:
The feedback includes obscene language.
The feedback includes seller-specific personally identifiable information.
The entire feedback comment is a product review.
The entire feedback comment is about fulfillment or customer service for an order fulfilled by Amazon."
感觉很无助,我只是个小卖家,生意做的也不容易.....蓝受,希望大家给点建议。