亚马逊通知说我”Used Item Sell as New”,listing被block了
我listing被block了,亚马逊说我把二手商品刊登成新的。但我是向官方分销商进货的,所以不可能这样。去看了最近几单,问这些买家有没有什么问题,都没回。然后这是我写的Plan Of Action,帮我看看有没有漏了什么?
Plan Of Action
We understand and apologize for the problem that selling Used items as New. We come up with the following plan of action to resolve the issues and prevent similar complaints:
We will use a double check system, in inventory and before shipping, and we will thoroughly check this ASIN for below conditions:
-Brand new, unused, unopened in its original packaging, with all original packaging materials included;
-Items are clean, no stains or leaking;
-Items are in perfect condition and not missing essential accompanying parts;
-All the aspects of the item are not obscured and are able to be read or viewed, the items has no marks or stickers obscuring information on the label;
-Item has not passed the expiration date (includes "best by" and "sell by" dates), and we will check the expiration date to be in place and no tampered;
-The Product detail page is accurate and describes exactly the product to be sold. Product title, description and bullets are clear to understand and accurate;
-The pictures represent exactly and in detail the product to be sold, show only the product that's for sale and meet the Amazon general image standards;
All our products are sourced at the direct manufacturers or official distributors and we attached the invoice for this product.