You can withdraw your claim by following these steps:
1. Viewthe Order Summary in "Your Account"
(http://www.amazon.com/your-account)
2. On the order summary page, click "Problem with this order?"
3. Click "Withdraw claim."
4. Follow the prompts to explain withdrawal, and click "Withdraw claim" to complete request.
以上就是亚马逊A-to-z撤诉步骤,我们直接发给买家即可。