亚马逊客户买了18台平板电脑,全部安装了app,现在想要退货?
前段时间有个客户下了一个大订单,他总共买了18台平板电脑(价格在$1000左右),我用expedited delivery(特快专递)把货发给他。没过几天,他就发信息跟我说想把这些平板电脑退给我,因为已经不需要它们了。但问题是他已经拆开了全部电脑的包装,把它们都拿出来用了,还在电脑上安装了一些app。。。
我去看了一下亚马逊关于computers/laptops的政策,里面有提到:“• New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.”(个人卖家的退货政策适用于那些向市场供应商购买的,新的、用过的、以及翻新的产品)
现在我该怎么处理这件事呢?大家有什么好的建议??
我去看了一下亚马逊关于computers/laptops的政策,里面有提到:“• New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.”(个人卖家的退货政策适用于那些向市场供应商购买的,新的、用过的、以及翻新的产品)
现在我该怎么处理这件事呢?大家有什么好的建议??
相关标签:
没有找到相关结果
已邀请:
8 个回复
小熊爱乱跑
赞同来自:
小布丁儿
赞同来自:
Computers (laptops & desktops)
• New desktop, laptops or tablets (excluding Kindle E-readers and Fires) purchased from Amazon.com that didn't start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of purchase.
• Amazon.com may test computers that are returned because they didn't start when they arrived and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product.
• Any returned desktop, laptop or tablet that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.
• New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
囡囡
赞同来自:
沐雲
赞同来自:
“Up to 50% of item's price:The buyer changes their mind about a purchase and returns a non-media item within the return window, but the seller receives the item damaged or materially different than how it was originally shipped to the buyer.”
http://www.amazon.com/gp/help/ ... 26140
perilla
赞同来自:
kaqinia
赞同来自:
大脸猫爱吃鱼
赞同来自:
航lin科技商标服务商
赞同来自: