Product Compliance Team指出产品不合格和安全问题,listing被block怎么破?

收到亚马逊小红旗如下,被Block这款产品卖的还可以,在美国站已经卖了3W只了,在欧洲才卖了500只得时候收到了……

Product Compliance Team 的通知指出产品不合格和安全问题..有解决的方法吗?!

Dear Seller, 

We are writing to let you know that product(s) you have offered for sale on the Amazon.co.uk Marketplace have been removed due to potential non-compliance/safety issue. 

Due to the non-compliance/safety issue, you must not relist offers for the above Affected Products on the Amazon.co.uk Marketplace. You will not be penalised for the first-time removal of these listings. However, we prohibit re-listing products on the Amazon.co.uk Marketplace once it is brought to your attention that sale of those products is not permitted. 

Please note all pending customer orders will be cancelled, and you should not seek to ship any pending orders for this product yourself. If you are a Fulfillment by Amazon (FBA) Seller, you will be temporarily unable to create a removal order for the Affected Product(s) for a period of 30 days. After 30 days please create a removal order in Seller Central to arrange for the removal or disposal of any Affected Products in our Fulfillment Centers. If you are unable to create a removal order after 30 days, please contact Seller Support for assistance. 

Thank you for your attention to this matter. 

Regards, 

Product Compliance Team 
Amazon.co.uk 
www.amazon.co.uk 

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message 
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挖掘海量数据,第一时间反映跨境电商行业的热门风向,为跨境客户提供真实客观的市场决策依据。

perilla

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这样引起重视了,小心销售权被亚马逊给移除了……
 
最好明确到具体的原因,是因为跟卖、ODR不合格,还是其他原因,切忌找一堆跟封店无关的原因。
 
提出具体改进建议。您准备通过哪些改进措施来解决导致封账号的原因,如何做,什么时间可以完成。
 
未来销售计划。针对已经出现的问题,未来如何规避,如何彻底解决问题。
 
注意事项:
 
1.尽可能具体详细、真诚。不要用别人给出的模板,因为每个问题都是不同的。
 
2.尽可能数据化每个细节。
 
3.引用导致封账号的相关政策证明已经理解政策并且以后严格遵循。
 
4.准备一个详细的未来计划方案,确保这个计划可以执行。
 
 
 
 
 
 

菲菲

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认真看邮件,产品兼容性和安全性认证没有过。

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