这情况要怎么办,infringe their intellectual property rights and may be counterfeit

Hello from Amazon.

We are writing to let you know that we have removed a number of your offers from our site. You can see the list of ASINs beneath our signature.

We took this action because this rights owner told us the offers infringe their intellectual property rights and may be counterfeit:


Items offered for sale on Amazon.com must be genuine. We strictly forbid the sale of counterfeit items on our site. We want to call your attention to this policy because violations may result in the removal of your Amazon.com selling privileges.

To learn more about this policy, search “Amazon Anti-Counterfeiting Policy” in Seller Central Help.

If the rights owner finds they reported your items in error, please ask them to contact us at notice@amazon.comto withdraw their complaint. We ask that you do not post offers for items produced by this rights owner until you have resolved this matter.

Thank you for selling on Amazon.com.

Regards,

Seller Performance Team
Amazon.com
http://amazon.com
这是不是说我侵权了什么的,我该怎么处理,会被封号吗,求解答!!!!
相关标签:
已邀请:
挖掘海量数据,第一时间反映跨境电商行业的热门风向,为跨境客户提供真实客观的市场决策依据。

果丶

赞同来自:

我发信给他们,都没有回应的。是不是如果不撤诉的话,亚马逊迟早会把我的店铺关掉。还是说这个只算是警告处分,我把所有的东西都下掉之后,再也不卖了,可以逃过这一劫。如果是这样的话,我都不敢发货到FBA了,求大神指教我该怎么办?

阿狸ali

赞同来自:

这个账号有几个产品被投诉侵权。
 
解决的办法是先联系投诉人撤销投诉,不过那一般是不可能的。那自然是下掉那几个侵权的listing
 
然后给亚马逊回个邮件标明你是怎么处理这件事的,有积极联系投诉人、之后也有下掉侵权的产品。

JimHuang

赞同来自:

联系投诉人,让他回应的可能性非常小
目前的情况是封listing还是封账号?
如果封账号,就目前而言,侵权行为一般拿回来的可能性非常小
建议:
1. 小账户:就不要花费太多时间了,可以重新注册一个账号
2. 大账户:就找一些特殊渠道,看看他们能否帮你解决
(雨果问答区,为您觉得热心的观众点赞吧)

要回复问题请先登录注册