让亚马逊帮忙删评,可以这样说:
"Hello. This customer left a Negative Rating claiming we have never responded to their inquiry. As you can CONFIRM from Amazon Messaging System, we have responded and authorized a Return on xx/xx/xx(你同意退货退款的时间). This comment is misleading and damaging to potential future customers and does NOT represent the service we have provided. Please remove this libelous Negative Feedback IMMEDIATELY."(说你同意退钱,然鹅买家投诉你没作出回应,但是你有回。所以买家的评论带有诽谤性质,损害你的名誉)
如果被亚马逊拒绝,那你就要求升级case
1 个回复
七弦君音消
赞同来自:
"Hello. This customer left a Negative Rating claiming we have never responded to their inquiry. As you can CONFIRM from Amazon Messaging System, we have responded and authorized a Return on xx/xx/xx(你同意退货退款的时间). This comment is misleading and damaging to potential future customers and does NOT represent the service we have provided. Please remove this libelous Negative Feedback IMMEDIATELY."(说你同意退钱,然鹅买家投诉你没作出回应,但是你有回。所以买家的评论带有诽谤性质,损害你的名誉)
如果被亚马逊拒绝,那你就要求升级case