亚马逊怀疑我的账号被盗，已经暂停了销售权，我现在要怎么办？
亚马逊怀疑我的账号被盗，暂停了我的销售权，现在账号正在审查中。我现在要怎么办？做些什么？
Hello,
We believe that an unauthorized party may have accessed your Amazon.com seller account. As a result, you currently may not sell on Amazon.com and your listings have been deactivated. For your security, your full credit card number is not displayed in your account and cannot be accessed via our website.
We do not know how your sign-in information was obtained, since the unauthorized party obtained this information on a site other than Amazon.com. Some common techniques used to gain access to this information include:
-- Using malicious software to capture a user's keystrokes and Internet activity
-- Trying commonly used passwords
-- Sending fraudulent emails asking recipients to provide or update personal, financial, or other account information (commonly known as “phishing”)
Learn more about keeping your account information secure in Seller Central Help. (https://sellercentral.amazon.com/gp/help/34901).
We also suggest that you review your Seller Central account to verify that the following information is accurate. If changes have been made, please make the necessary corrections.
-- Email address preferences
-- Business, shipping and returns, and tax information
-- Active and pending promotion codes
-- User permissions
-- Amazon Storefront
-- Listings and condition notes
To regain access to your account, complete the following:
1) Contact Customer Support to regain access to your account (https://www.amazon.com/gp/help/customer/contact-us).
2) Set up Two-Step Verification in your Advanced Security Settings (https://sellercentral.amazon.c ... proval).
3) Send us a confirmation email by clicking the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... s.html).
Hello,
We believe that an unauthorized party may have accessed your Amazon.com seller account. As a result, you currently may not sell on Amazon.com and your listings have been deactivated. For your security, your full credit card number is not displayed in your account and cannot be accessed via our website.
We do not know how your sign-in information was obtained, since the unauthorized party obtained this information on a site other than Amazon.com. Some common techniques used to gain access to this information include:
-- Using malicious software to capture a user's keystrokes and Internet activity
-- Trying commonly used passwords
-- Sending fraudulent emails asking recipients to provide or update personal, financial, or other account information (commonly known as “phishing”)
Learn more about keeping your account information secure in Seller Central Help. (https://sellercentral.amazon.com/gp/help/34901).
We also suggest that you review your Seller Central account to verify that the following information is accurate. If changes have been made, please make the necessary corrections.
-- Email address preferences
-- Business, shipping and returns, and tax information
-- Active and pending promotion codes
-- User permissions
-- Amazon Storefront
-- Listings and condition notes
To regain access to your account, complete the following:
1) Contact Customer Support to regain access to your account (https://www.amazon.com/gp/help/customer/contact-us).
2) Set up Two-Step Verification in your Advanced Security Settings (https://sellercentral.amazon.c ... proval).
3) Send us a confirmation email by clicking the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... s.html).
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赞同来自:
1. https://sellercentral.amazon.c ... en_US
2. 绩效团队：seller-performance@amazon.com
古树寒蝉
赞同来自:
1. 联系客户支持重新获得您的帐户访问权限(https://www.amazon.com/gp/help/customer/contact-us)。
2. 在高级安全设置(https://sellercentral.amazon.c ... proval)中设置两步验证。
3. 通过点击卖家中心(https://sellercentral.amazon.c ... s.html)上的“性能通知”页面上的此消息旁边的“上诉”按钮向亚马逊发送确认电子邮件。