pending order一直没有进展，亚马逊都没发邮件给我们，是因为我们迁移了账号的缘故吗？

前段时间收到了亚马逊发的邮件：
“Dear Seller,
We previously informed you that you can now migrate your Selling on Amazon account to the latest version of Selling on Amazon. Starting this summer, Amazon will be migrating all seller accounts from the previous version of Selling on Amazon to this updated version.
During the migration, your products will continue to remain buyable. After the migration, you will retain your ratings, reviews, feedback, listings, inventory, existing disbursement options, and category, product, brand registry, and ISBN approvals. After migration, you can also take advantage of the following additional features to grow your business on Amazon...”
然后我们就迁移了账号。但是问题来了：我们有一个pending order到现在都没有任何进展（已经5天了），以前亚马逊都会发邮件说“Pending order/do not ship”，通知我们先别发货，等买家选择的支付方式获得许可后再发货。可是这回我们都没收到邮件。我在想是不是因为我们迁移了账号的缘故？你们觉得呢？