亚马逊账号无缘无故被封,没收到Performance Notifications

这个账号用好几个月了,月初的时候突然被suspended,没看到Performance Notifications,也没收到邮件,什么都没有(只有”account status”显示”suspended”)。开case联系seller support,到现在还没回我。不知道该怎么办了
已邀请:
挖掘海量数据,第一时间反映跨境电商行业的热门风向,为跨境客户提供真实客观的市场决策依据。

熙尔

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对,要联系seller performance,,我之前也是这样,发邮件给Seller Performance Team,然后是Account Confirmation Team回复我的:
“Hello,
To comply with applicable laws related to commercial transactions, we are conducting a review of your account. During the review, you will be unable to access your account.
Within 3 days, please send the following information to our secure fax line at 1-206-922-5821:
-A copy of unexpired passport or other government issued identification (for example, driver's license)
-Proof of address, such as your last utility bill (if the address on your passport or government issued identification is not current)
-The e-mail address that is registered to your Amazon account
-Confirmation ID XXXXXXXX
We will send an e-mail within 24 hours confirming receipt. We will convert your fax to a secure electronic image.
If we do not receive this information within 3 days, your account may be closed.
Best regards,
Thank you.
Amazon.com”
提交材料后,账号就恢复了

尘世只是沉世

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这个要联系Seller Performance,应该是亚马逊弄错了(要注意,你用哪个邮箱登录的卖家账号,就用哪个邮箱联系SP)

潇湘小白

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你好,你的账号申诉回来没?我的也是这个问题,提交了资料还是不行,蓝瘦,香菇,哪位大神有办法啊。。。。。。
邮件同楼上

yolo0327

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你的账号回来了吗,我的账号也是这样,给绩效团队发了信息还没回复。

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