Your listings have been confirmed to be in violation of our listing policies. As a result, you may no longer sell onAmazon.com, and your listings have been removed from our site.Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-Z claims or chargebacks have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to email@example.com.
If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... s.html).Sincerely,
Seller Performance Team
Thank you very much for giving me a chance to appeal the removal of our Amazon selling privileges .Please see our following information.
Our selling privileges has been removed by Amazon on March,14th,2017. Amazon removed our selling privileges because some of our listings violated related Amazon policies,especially infringed intellectual property rights of some rights holders.
Third,as for the violated brands XXXX and violated ASINs: XXXXXX...
1.Why Amazon removed our selling privileges
1.1 Amazon thinks those products are related to brand intellectual property violation...
1.2 Everyone should respect other rights holders’ legal interests...
2.How we solve the problem and prevent the mistakes happen again
2.6 We apologize to the rights holders and to Amazon with our sincerity on behalf of our whole company again. We promise we correct our mistakes. Please trust us and give us a chance.
3.Additional information we let Amazon know
We are a new company.
We have supplied the essential materials ...
Dear Amazon Team,
Thank you for giving us a chance to state our detailed and plans about precise solutions regarding shipments. We will show you how we resolve this kind of problems in the future. Please investigate us because it is Amazon’s rights. We have a confidence in becoming a good seller when we avoid defects later.
1,Why our account is locked
2,How to correct the problem
2.2,We will make a better inventory management to avoid the occurrence of any short supply.
2.3,We will confirm dispatch every day and do our best to decrease the Late Dispatch Rate, improving our account performance to a large extent.
2.4,We will increase the ability to handle emergencies, such as power failure which can lead to no access to Internet.
2.5,We will ...
3,How to avoid this problem in the future
3.3,We will inform customers of the latest delivery news so that they can know about the status of the items they buy. Moreover, we will ...
3.4,As for the delivered but non-receipt items, we will communicate with customers positively and apologize to them first to acquire their forgiveness. Moreover, we will...
3.5,As a new seller who lacks selling experience on Amazon, we will ...
3.6,We will spend much time on inventory management,...
3.7,We will choose FBA as our shipping delivery which can decrease the rate of complaints to a large extent. We will...
3.8,We are ...
4,About our currency metrics
As for our currency metrics, we will obey all Amazon rules and regulations to build a healthy account. We will ...
Thank you very much to give us a chance to show our detailed plans about how to prevent complaints and other problems. We will ... We are looking forward to your news. We are happy to provide any other additional information as you request. Furthermore, may you have a good day.
Brand information allows customers to determine the model and brand of the product they may purchase. These fields improve the accuracy of your data listings and help customers discover your products. Typically, Brand is the best identifier for a product, but occasionally Manufacturer is used (more common with furniture). We request that you fill out both fields: Brand & Manufacturer.
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To help us evaluate your appeal, please provide the information below. If any of the information is not available, please provide an explanation.
-- Length of time you have been in business
-- Sources of Amazon inventory, including invoices from past 6 months
-- Storage location of inventory
-- Addresses of any retail locations
-- Link to business website
-- Links to other websites that you actively sell on -- Tracking information for recently shipped orders, if applicable, found on the Manage Orders page in Seller Central (https://sellercentral.amazon.com/gp/orders-v2/list) -- Tax ID, if available We will review the information you provide and respond to your appeal within 24 hours.
Seller Performance Team