我的亚马逊销售权被移除，账户冻结
由于开始的侵权产品问题导致我欧洲站店铺的销售权被移除 ，然后账户又被冻结了，发了两封邮件给亚马逊，两次回复我说不回复我的销售权，我这样还有机会申诉成功吗？
1.第一封：
Hello,
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.co.uk.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
2.。。第二封
Hello,
After a review of your account by an account specialist, we have decided not to reinstate your selling privileges.
We regret we are unable to provide further information on this situation. Further correspondence regarding the removal of your selling privileges may not be answered.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
已经差不多10天了 我的店铺一直都是卖家账户冻结状态，这样还有机会申诉成功吗？
1.第一封：
Hello,
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.co.uk.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-investigate@amazon.co.uk.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
2.。。第二封
Hello,
After a review of your account by an account specialist, we have decided not to reinstate your selling privileges.
We regret we are unable to provide further information on this situation. Further correspondence regarding the removal of your selling privileges may not be answered.
Sincerely,
Seller Performance Team
Amazon Payments
Amazon Payments Europe S.C.A., partnership limited by shares, is a company registered in Luxembourg, Registration Number B 153 265, with its corporate office at 5 Rue Plaetis, L-2338 Luxembourg. VAT Number LU 24448288. Amazon Payments Europe is authorised by the Commission de Surveillance du Secteur Financier as an Electronic Money Issuer (licence number 36/10).
Payments.amazon.co.uk and Amazon Payments are trading names of Amazon Payments Europe S.C.A.
已经差不多10天了 我的店铺一直都是卖家账户冻结状态，这样还有机会申诉成功吗？
没有找到相关结果
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3 个回复
TJmax
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古树寒蝉
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关于怎么申诉，一般亚马逊都会在邮件中把重点给你列出来，你只需按照要求提供资料就行了。发送到到pq-review@amazon.com邮箱
笨笨的鱼
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近期90天内的采购发票3张，发票上包含亚马逊给你列出来有问题的几款asin的产品，有供应商的联系信息：名称、地址、电话等。发票最好用增值税发票
如果没有发票可以提供收据 、采购合同、提货单、授权书等也需要近期90天内的有供应商的信息，这些单据上都要包含有亚马逊给你列出来这几款asin产品，进货数量不能小于销量。
2、你本身是有这个品牌xxx的授权，提供授权书/商标证书文件
3、提供供应商的联系信息：包含名称、电话、地址、邮箱和网站。