明明我们就是制造商,亚马逊却让我们提供发票,提供了还不满意?
客户怀疑产品的真实性,listing被亚马逊下架,要我们提供过去3个月供应商给的发票收据。
我能说产品就是我们自己设计、制造、发货的么?已经注册了商标(产品和包装上都有商标名)。产品卖两年多了,一直都很ok。把这些情况都跟亚马逊解释了,我们还提供了购买原材料的发票,可亚马逊觉得都不合格:
Thank you for your email.
Unfortunately we are unable to accept the order summary that you have sent us for ASIN. We do not accept proforma/commercial invoices, delivery notes, order reports, sales receipts, packing slips, order summaries, hand-written invoices or Excel documents. We only accept invoices from suppliers as valid documentation.
The name and address of the supplier must be clearly visible and the invoice must be for a quantity appropriate for your sales in the last 90 days.
Please reply to this message with this information:
Copies of your purchase orders, receipts, or invoices
Your distributor's or supplier's contact information (name, phone number, address, etc.)
不管我们怎么做,亚马逊都不会满意,心好累啊
我能说产品就是我们自己设计、制造、发货的么?已经注册了商标(产品和包装上都有商标名)。产品卖两年多了,一直都很ok。把这些情况都跟亚马逊解释了,我们还提供了购买原材料的发票,可亚马逊觉得都不合格:
Thank you for your email.
Unfortunately we are unable to accept the order summary that you have sent us for ASIN. We do not accept proforma/commercial invoices, delivery notes, order reports, sales receipts, packing slips, order summaries, hand-written invoices or Excel documents. We only accept invoices from suppliers as valid documentation.
The name and address of the supplier must be clearly visible and the invoice must be for a quantity appropriate for your sales in the last 90 days.
Please reply to this message with this information:
Copies of your purchase orders, receipts, or invoices
Your distributor's or supplier's contact information (name, phone number, address, etc.)
不管我们怎么做,亚马逊都不会满意,心好累啊
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勿忘初心i
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供应商的名字和地址必须清晰可见,还要有最近90天的购买发票;
然后还有这些信息:
订购单、收据、和发票的复印件;
你经销商/供应商的联系方式(名字、电话号码、地址等)。
也不知道亚马逊怎么了。明明你就是厂商。。。
Roar&咆哮
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然后让BookManufacturing给BookSeller开发票,发票要包括这些内容:
1.制造商(BookManufacturing)的名字、地址、电话和网址;
2.卖家(BookSeller)的收单/收货地址,要和亚马逊账号里的信息一致;
3.发票上要有产品的UPC码、描述和厂商零件编号等信息。
制造商一定要提供网址让亚马逊核实认证。资料准备好后再提交发票。