发货到fc后两个listing神奇消失,亚马逊认为我在卖危险品?

我只是在manage inventory里选了“补充库存”就这样了。Support给的回复是:
"The reason that your listing is currently inactive is because our Product Compliance team has completed their review of the ASIN XXXXXXXXXX and they have concluded that this item is HAZMAT.
But rest assured as long as this product meet all other requirements, they can be fulfilled using Fulfillment by Amazon (FBA).
This product is or is shipped with a small lithium battery. In order to comply with the current regulations, Amazon requires the following information:
Battery type
Battery watt hour (Wh) measurement
Packaging details (standalone, contained within, or packed with)
Battery weight
Please update the product detail page with this information or provide it by uploading an MSDS exemption sheet using the MSDS Upload Tool."
这款产品以前发过FBA都没事,提交材料后,到现在都还没收到回复。其中一个listing被限制、另一个listing就干脆找不到==
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所以这种情况我是不是要创建移除订单、把产品给召回来?

偷了月亮的猫

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既然他说是危险品,那不可能让你创建移除订单。我之前也像你这样,产品好好的被说是危险品。最后FBA是把它转到一个特定的仓库(里面都是放“危险品”的),等产品卖完后,FBA那边就不肯我们再发过去了。。
亚马逊审核材料还有处理库存都需要时间,所以你只能耐心等

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