You can withdraw your claim by following these steps:


1. Viewthe Order Summary in "Your Account"

(http://www.amazon.com/your-account)

2. On the order summary page, click "Problem with this order?"

3. Click "Withdraw claim."

4. Follow the prompts to explain withdrawal, and click "Withdraw claim" to complete request.

以上就是亚马逊A-to-z撤诉步骤，我们直接发给买家即可。