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亚马逊店铺被封申诉模板

亚马逊平台对卖家开店要求也是比较严格的。如果亚马逊卖家侵权,或是销售了禁售产品等违规行为,就可能会被投诉封号;

亚马逊平台对卖家开店要求也是比较严格的。如果亚马逊卖家侵权,或是销售了禁售产品等违规行为,就可能会被投诉封号;如果自己并没有进行这些操作的话,是可以进行申诉解封的。那么亚马逊卖家怎么申诉?申诉信要怎么写?下面给你一个参考。

亚马逊卖家申诉模板:

对于亚马逊卖家申诉信也是要注意模板的。申诉信POA的思路构架参考:

1. 首先需要表明自己的身份,并且将问题描述清楚。

2. 具体描述问题原因以及目前账号被封的具体操作。

3. 根据被封事项,您所采取的补救措施以及后期的预防行动计划

4. 如何避免未来投诉的措施

5. 积极的结尾

第一部分:先向亚马逊表示感谢,之后介绍下店铺已经取得的成绩(开店时间、 订单量交易

额)最后表明意识到自己的错误,阐释原因。

As we are new seller on Amazon, we just sold our first item on 2016-9-*, and until today we sold *** orders on Amazon. We thanks so much that Amazon can provide such chance for us to delivery customers good products. And we are planning to provide more quality products on Amazon and drive our sales to $*,*00,000 a month with *** orders, and grow 40-50% every month. However, wedid not that familiar with how to meet the performance standard, to this point we acknowledge it is our fault. We had updated details for listings and standards of customer service for our stuff andpromise to try our best to service customers well on Amazon if we can get thepermission to sell again. Would you please consider the account seller rating and the currant rapidly increasing sales in our store? We never got a negative feedback on our account and there are still items waiting to be shipped into FBA on ***day, hope you could give us a chance to improve!

第二部分:列出整改措施(提高高标准服务、熟悉亚马逊店铺规则等等)(这点 很重要!)

If we get the valuable selling chance on Amazon, we will do as follows: 01Absolutely, we will learn through all the policies and rules about selling on your platform.02We will check the listings in our account to see if they provide enough information for customers to make their right decisions. 03We will focus on awaiting shipment items to customers. Double check to confirm customers will have their satisfied items. 04Use FBA shipping service to give customer good shipping service.Educate stuff of our own warehouse to trible check awaiting shipping orders every day to confirm all the products will on their way to customers. 05Find out order problems automatically and solve them with customer within 24 hours. Anycomplaints or product issues we will solve them in proper way within a day in favor of the customer's right. 06We will build up our own ERP to manage the running for Amazon selling.To control customerservices and shipping services with accurate data.

第三部分:结尾标识再次恳请亚马逊给予自己一次机会

Sincerely, we write this. We will try our best to provide our sales on Amazon.We believe Amazon will give this issue a serious consideration, and to us,there is a hope, a new chance ! We willalways provide good products and services to customers on Amazon selling. Look forward to receive your reply. Best regards 店铺名

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